There are a couple of individuals you meet in life who solely offer you one choice. If you understand them, you’re keen on them.

Then, there are of us who provide a barely bigger vary of relationship. If you understand them, you’ll both dislike them or love them. There isn’t any center floor.


I’ve been blessed to know and love two great individuals who fall into every of those camps.

The love or hate individual is a fiery woman of Italian first rate. She is probably the most unstoppable human being I’ve ever encountered. Her title is Tracy Goss and I’m proud to say we now have been hanging round collectively for over three many years.

Tracy is a resident of New York and Austin, Texas. One state isn’t a sufficiently big territory for her.

She and her long-time companion in crime, Sheila Reid, are the founders of Goss-Reid and Associates, an organization dedicated to inspiring, encouraging and, by way of dint of sheer will, creating transformational management.

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Tracy Goss.

To borrow from a country-western music, Tracy was transformation when transformation wasn’t cool.

Again within the ’80s, Tracy designed a management intensive known as the Govt Reinvention Program (ERP).

Which is how we met. On the time I used to be head first into an inquiry about management, change and braveness.

I used to be within the first cadre to enter “Tracy time” and tackle the rigorous conversations of the ERP. Nothing has been the identical since.

If there’s anybody I can blame for the transition from a (principally) quiet (and worthwhile) life within the non-public sector to the marginally extra controversial public stage, it’s Tracy.

The ERP has grown and altered through the years. Which is how I met a fellow clearly within the meet ‘em, love ‘em class, Cliff Baker.

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Cliff is a theatre man. He has directed over 200 performs, is the founding father of the Arkansas Repertory Theatre and served as Artistic Director of Wildwood Park for the Arts.

His contribution to the humanities has been acknowledged with two Governor’s Arts Awards.

However theatre is just one dimension of Cliff. Once I first met him, over twenty years in the past, he was starting a second profitable profession as an govt coach.

I’ll confess I discovered it slightly unusual {that a} theatre director was getting into the enterprise of teaching a gaggle of robust, pragmatic, targeted executives. They didn’t appear significantly artsy.

However Cliff was nothing wanting sensible. He introduced a deep understanding of the vary of human expertise to the ERP. He was as immovable in his dedication to individuals, in his personal light means, because the aforementioned Ms. Goss.

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Collectively, they make a heck of a crew.

It’s a credit score to Cliff’s generosity of spirit {that a} tough across the edges cowboy and a gentleman of the theatre turned good pals.

Cliff taught me a whole lot of issues.

He helped me perceive the significance of efficiency. He opened the trail from thoughts to coronary heart.

Principally, he exemplified a means of partaking the world with grace and dignity.

Cliff has a means of bestowing a way of grace on everybody he is available in contact with. Which is, I suppose, why everybody loves him.

As I write this, Cliff entered the ultimate scene of his life, the machines which were retaining him with us for the final week are actually unplugged. He was 70.

In a bombastic world, Cliff Baker will all the time be a reminder of the ability of grace and decency. I’ll miss him.



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